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Note: The City of Nanaimo does not support online payments for property taxes or user rates through our website. Please visit the following pages for details on your online and in-person payment options:



Having issues using MyCity? The Online Services Support Resources page links to many tutorials on using MyCity like registering new accounts.

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Have any questions?
Contact us

Property Taxes 250-755-4525
Property.Tax@nanaimo.ca

User Rates 250-755-4525
User.Rates@nanaimo.ca

Business Licensing 250-755-4482
Business.Licence@nanaimo.ca

Dog Licencing 250-755-4415
Dog.Lic@nanaimo.ca

Building Inspections Section 250-755-4429
Building.Inspections@nanaimo.ca