Note: The City of Nanaimo does not support online payments for property taxes or user rates through our website. Please visit the following pages for details on your online and in-person payment options:
Having issues using MyCity? The Online Services Support Resources page links to many tutorials on using MyCity like registering new accounts.
Still having issues with MyCity? Submit a support request using the link below!
Submit MyCity Support Request
Property Taxes 250-755-4525 Property.Tax@nanaimo.ca
User Rates 250-755-4525 User.Rates@nanaimo.ca
Business Licensing 250-755-4482 Business.Licence@nanaimo.ca
Dog Licencing 250-755-4415 Dog.Lic@nanaimo.ca
Building Inspections Section 250-755-4429 Building.Inspections@nanaimo.ca
