Welcome to MyCity!

Signing in or creating a MyCity account will give you 24/7 secure online access to information regarding your City of Nanaimo accounts such as Property Taxes, User Rates, Dog Licences, and Business Licences.

To access your MyCity profile please login:
Email Address:
Password:

Don't have a profile? Register now.

Forgot your password? Fill in your email address and Reset it.

Need help?  View more details and step-by-step instructions.


Questions on how to set up your Property Tax Account with MyBills? Email mybills.tax@nanaimo.ca or phone 250-755-4415.
Questions on how to set up your Utility bill with MyBills? Email mybills.userrates@nanaimo.ca or phone 250-755-4416.
Questions on how to set up or activate your MyCity Account? Email mycitysupport@nanaimo.ca or phone 250-755-4511.