City of Nanaimo Online Payment System
Electronic Home Owner Grant Claim Help

Welcome to the City of Nanaimo's online service where you may claim your Home Owner Grant. This online service is available for your convenience from mid May until the end of December. To claim your Home Owner Grant you must have your folio number and your access code . Both are found on your Property Tax Notice on upper left hand side under the mailing address. Please note that your Home Owner Grant must be claimed each year that you're eligible by the due date to avoid penalties.

If you do not have your Tax Notice, please feel free to contact the Finance Department at 250-755-4415 between 8:30 a.m. and 4:30 p.m., Monday to Friday.

If you have any questions about whether you are eligible for the Home Owner Grant, please visit the Province of British Columbia's Home Owner Grants Qualifications page for more information.
  • The following browsers are supported: Internet Explorer (version 9 or higher), Firefox (3 or higher), Chrome (5 or higher) or Safari for Mac (8 or higher).
  • Please temporarily disable any "Pop-Up Blocker" software when using this System. Programs of this type may stop our Confirmation window from being displayed.
Please complete each page in full. Upon completion, you will be presented with a confirmation page displaying your confirmation number and a green checkmark.

Please remember to print the confirmation page for your records.

Please note: your application is complete only when you see the words 'Application Complete' and a green checkmark.

Please fill in your Folio and Access Code and click on the 'Continue' button.

Access Code
Home Owner Grant Qualifications  |  Home Owner Grant Act  

Freedom of Information and Protection of Privacy Act (FOIPPA): The personal information on this form is collected for the purpose of administering the Home Owner Grant Act under the authority of both this Act and section 26 of the FOIPPA. The information provided on this form may be shared for the purposes of administering the Land Tax Deferment Act, Property Transfer Tax Act and Taxation (Rural Area) Act. Questions about the collection or use of this information can be directed to the Manager, Home Owner Grant Administration, PO Box 9991 Stn Prov Govt, Victoria, BC V8W 9R7. (Telephone: Victoria at 250-356-8904 or toll-free at 1-888-355-2700 and ask to be re-directed.)

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